Career
Discover exciting career opportunities and find the role that truly suits you.
Open Positions
Find your next challenge and become part of our growing team.
Project Manager (m/f/d) Service Delivery Management
- Full-time
- Vienna
- Effective immediately
Your responsibilities
- You will be responsible for the reliable operation and further development of services in complex service landscapes
- You are the primary point of contact for customers regarding service, quality, and SLA issues
- You oversee service reviews, KPI reports, and continuous improvement initiatives
- You translate technical requirements into appropriate service concepts and contribute to the further development of service architectures
- You will contribute to implementation, migration, and optimization projects in the service management field and, depending on your experience, also take on coordinating responsibilities or independently manage projects and work packages
- They coordinate internal teams as well as external partners and suppliers
- You will provide ad hoc support for presales activities, requests for proposals, and proposal concepts
Your profile
- You have solid hands-on experience in IT service management, ideally in service delivery management or a similar customer-focused role
- You have good to in-depth knowledge of ITIL and experience with common ITSM tools
- You have experience managing client projects and stakeholder relations, and are accustomed to effectively coordinating with various internal and external contacts
- Experience in service design, service architecture, and project management is strongly preferred; candidates who already have a solid foundation in some of these areas and wish to further develop their skills in specific areas are also a good fit
- Previous experience with presales, proposal support, or customer-focused solution concepts is a plus
- You work in a structured, solution-oriented manner and have a strong focus on service and customer satisfaction
- You communicate clearly and confidently with customers, partners, and internal contacts
- You have a very good command of written and spoken German, as well as a good command of English, which allows you to communicate confidently in your day-to-day work
Salary
The minimum salary for this position, as stipulated in the collective bargaining agreement, is €55,356.00 gross per year, based on 14 monthly payments. Depending on qualifications and experience, we are willing to offer a salary above market rates.
Software Engineer (m/w/d) – Focus on ITSM
- Full-time
- Vienna
- Effective immediately
Your responsibilities
- Customization and configuration of ITSM software solutions to meet individual customer requirements
- Analysis of customer needs and their implementation as technical adjustments
- Close collaboration with internal teams and external contacts (e.g., customers, partner companies)
- Creation and maintenance of documentation and technical specifications
Your profile
- Completed HTL training (IT, networking, etc.) or a bachelor's degree in computer science
- We expressly welcome entry-level candidates
- Initial practical experience gained through internships in the IT field is a plus
- Basic knowledge of IT service management processes (e.g., ITIL) and software architecture is desirable
- Analytical thinking and a structured approach to work
Your Soft Skills
- Teamwork: You enjoy working as part of a team and help foster a positive work environment
- Customer Focus: You understand our customers' needs and address them professionally
- Strong communication skills: You present yourself in an open and confident manner—both internally and externally
- Personal Responsibility: You take responsibility and work independently
Salary
The minimum salary under the collective agreement is €33,880.00 gross per year. Depending on qualifications and experience, there is a willingness to pay above this amount.
Sales and Marketing Assistant (m/f/d)
- Full-time
- Vienna
- Effective immediately
Your responsibilities
- Active involvement in sales: approaching customers, providing support, and building relationships
- Assisting in the preparation of quotations and presentations
- Supporting the implementation of marketing initiatives and digital campaigns
- Use of digital tools to support sales and marketing processes (e.g., CRM systems, automation, data analysis)
- Analyzing sales and marketing data to derive strategic measures
- Contributing to the further development of digital sales and marketing strategies
Your profile
- Completed or discontinued studies (university, university of applied sciences, HTL) in IT, business informatics, or business administration with an IT focus
- High level of commitment and initiative
- Strong desire to prove yourself in the business world and take on responsibility
- Interest in sales, customer contact, digital solutions, and marketing
- Strong communication skills, ability to work in a team, and an entrepreneurial mindset
Salary
The minimum salary under the collective agreement is €33,880.00 gross per year. Depending on qualifications and experience, there is a willingness to pay above this amount.
No suitable position available?
Even if there are no suitable openings currently listed, we’re always interested in dedicated individuals. Feel free to send us your unsolicited application to talent@blueponte.com and tell us how you can strengthen our team.
Why Blueponte?
Because you grow here. Professionally and personally.
Focus on professional development
Continuing education is part of our culture. SIAM training, ITIL training, coaching, and mentoring support your professional and personal development.
Trust-based and structured corporate culture
We bring structure and orientation to our clients’ complex IT situations and work internally in the same calm, trusting, and solution-oriented manner.
Strong partner network
Our partner ecosystem of software and consulting partners provides you with access to new technologies, expertise, and exciting project environments.
Regular team-building events
Joint ski days, night runs, team evenings, or group dinners. We regularly organize events that strengthen team spirit and promote collaboration outside of projects.
Two home office days per week
Flexible work arrangements with up to two home office days per week. This leaves room for focused work while providing enough time for genuine exchange within the team.
Fair compensation
Your contribution counts with us. That is why we offer fair compensation based on your experience, skills, and role within the team.